The Intaus Group provides a cost-effective solution for companies who require administration and support functions. Providing skilled services, administration, concierge and delivery, we offer clients an economic solution to outsourcing skilled support staff. This removes the administrative burden in finding staff that not only deliver, but represent the professional face of your business – allowing you to focus on your core business activities.
As the roles of concierge, delivery and administration primarily focus on customer service, we only provide our clients with staff who are equipped to handle and deliver tasks in a professional manner. We train and develop personnel to ensure they are customer centric and have an understanding all their extensive duties.
We build well-rounded personnel to administer tasks such as:
- Answering and filtering front desk phone calls
- Assisting Residents / tenants
- Making reservations
- Referring residents, visitors or tenants to cleaning services
- Maintaining safety of premises
- Maintain sign in registry
- Maintain the move in and notice diary (MIND)
- Monitoring concierge reports
- Managing key logs
- Delivering mail
- Arranging courier service
- Managing meeting rooms or event space
- Standard-level typing and computer based activities